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Support Center



Retrieve the keycode if you're encountering one of the following:


1. The keycode of the product you purchased is lost.
2. You already purchased the product successfully, but didn't receive the keycode.

3. The keycode you already had became invalid after one year since your purchase.
Technical Support

If you're experiencing any problems or difficulties using Wondershare products, please get help via the following approaches:


  1. - FAQs: Check the answers for the most frequently asked questions.

  2. - Submit Ticket: Submit your request via the online form, and get a quick response (within 1 business day) from our support team.

Sales and General Enquiries

- Enquiries about product license and price, order and account information,
please send email to:  sales#wondershare.com (replace # with @)


- Interested in reselling, distributing Wondershare products, and other partnership or business opportunities?
Please send email to: biz#wondershare.com (replace # with @)



For more contact details, please visit our CONTACT page.